What happens to the vouchers in my order if I submit a refund request?

Modified on Mon, 27 Nov 2023 at 08:43 AM

If you have submitted a refund request for a booking that includes Vouchers or Gift Cards:

  • Any vouchers used in the booking will be replaced if your refund request is granted. Vouchers cannot be refunded
  • Any Gift Card used in the booking will be refunded if your refund request is granted. The original expiry date of the Gift Card will remain the same.

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