Event Cinemas can be contacted through our online support portal here.
Our Customer Service team work standard business hours (Monday-Friday, 9am-5pm). Be sure to select the correct department for your enquiry and provide all the requested information so that you receive the quickest possible response.
Please note that refunds can still be processed after the session time has begun, so do not worry if you have contacted outside of business hours or if the booked session is starting soon.
Please do not submit multiple requests as this can slow down the response time.
Our customer service team will be in touch to assist as soon as possible.
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